MES requires scan-at-complete; wages still honor team paper tickets. Workers optimize tickets: over-report, early report, count defects as good. Perfect system data becomes attendance only. When incentives diverge, data gets optimized—for income, not truth. Piece-rate must share the same source as system reporting; differences go through requests—then scans become truth.
People facing two rulers only respect the one that pays.
The Pay Ruler Must Be the System
Piece-rate from MES good quantity; sample differences become quality deductions. Paper tickets exit formal settlement. Rework and waiting time should not punish scan discipline—separate labor hours so people do not fake complete for piece count. Leads cannot scan for the whole team.
- Pay slips trace to work orders and scan timestamps.
- Abnormal output (far above takt) auto-review—prevent collective optimization.
- New line ramp may use guarantee plus piece-rate—still system-based.
Aligned Incentives Make Data Usable
The XYN digital intelligence system binds reporting and output to work orders—piece-rate can only read that source. Align incentives and scanning improves itself; misalign and training loses to the month-end sheet. Planning on fake output brings material shortages on schedule.
Compare last month's paid pieces vs MES good pieces. Large gap—fix pay rules before lean projects.
