Dealers rely on phone calls and spreadsheets for ordering, rebates, and reconciliation: How can channel collaboration be brought into the system?
Daily collaboration between manufacturers and distributors heavily depends on WeChat groups and Excel: order transcription is prone to errors, rebate policies lack uniformity, and reconciliation cycles can stretch for several weeks. This article breaks down three critical pain points in channel operations—ordering, policy management, and reconciliation—proposing a system design featuring an ordering portal, a policy engine, and automated reconciliation statements. It also